Customer Testimonials
We worked with Zahra on a certified ID.4 and couldn't have asked for a better experience. She was warm, patient, and incredibly flexible in working around our schedule, which made a big difference for us. The whole process was smooth and straightforward — no endless waiting around the dealership, no pressure, just clear communication and genuine helpfulness every step of the way. Zahra made what can usually be a stressful process feel easy and even enjoyable. Highly recommend asking for her if you're shopping at Alexandria VW.
Maria was absolutely amazing from start to finish! She was friendly, professional, and very informative about the certified ID.4. She took the time to explain everything, answered all my questions, and even offered me water to make sure my family were comfortable. Her customer service was outstanding, and she made the whole car-buying experience easy and enjoyable. I truly appreciate her kindness and professionalism. Highly recommend her—she was fantastic!
Maria was excellent. We came in with a short list of cars we wanted to see. She pulled them up in the system, had the one brought over, made it super easy for us to look at the options and pick out the car for us.
Great customer service and huge catalog of used cars!
Carlton was very knowledgeable about the cars I was test driving and very patient with any questions. His no-pressure sales approach was a breath of fresh air!
I had a great experience with Alexandria VW. Straight forward, efficient process - no aggressive salesmanship either. My salesperson, Jamall Blake, was super helpful, talked to me not only about the buying part, but also added personal experience with the vehicle to help me make an informed purchase. He even sat with me after the sale to orient me to some of the more complex systems and sent me tutorials I could look through later. I really appreciated that as this was a more complex car than I've had in the past. Highly recommend!
Carlton was amazing to work with. Very personable and knowledgeable.
Jeff Kolbeins was the associate who helped us with our new car purchase, and working with him was a delight. He made us feel comfortable and relaxed throughout the entire process, with none of the pressure you sometimes associate with buying a car. Any concerns or questions we had were addressed quickly and to our complete satisfaction. Jeff was friendly, attentive, and genuinely easy to work with. He made what can sometimes be a stressful experience a very pleasant one. We would definitely recommend Jeff to anyone looking for a great car-buying experience!
Carlton Cotton very informative about to whole process, went very smooth . Thanks
Atiq was great and we are very happy with our new to us Expedition.
(Translated by Google) I had a very positive experience at Alexandria Volkswagen, getting my new 2026 Volkswagen Tiguan at a great price with the help of my personal agent, Dean Reyes. I highly recommend them. (Original) He tenido una experiencia muy positiva en Alexandria Volkswagen obteniendo my nuevo Volkswagen Tiguan 2026 a un buen precio con la ayuda de mi agente personal Dean Reyes. Los recomiendo 100 %
Got a great deal on CPO VW ID-4. Sasha was amazing and fully transparent from the start. We got also great APR on the loan and fantastic warranty included with the CPO certification. Highly recommended and trustworthy car dealer.
The great thing that we like the most was that we did not feel attacked when getting there, both days I mind you. Maria was awesome and understood what the goal was for us. Every time we had a question and asked she got the answer. Everything went smooth from start to finish and could have not asked for a better sales person. Our finance manager was awesome as well. Short, smooth and no BSing around. I would recommend this team any day.
I had the BEST experience here at Alexandria Volkswagen! Everyone was amazing, Maria went above and beyond and was the sweetest. Overall I would recommend 100%!
Carlton took amazing care of us. Explained everything, got us in and out fast, good trade in deal, made sure I got exactly what i was looking for. Highly recommend Carlton and Alexandria VW.
Great salesmanship
Maria was very easy to work with. Everything was straight forward.
Zahra was absolutely exceptional! She made the entire car buying experience a breeze, especially given some personal hiccups we had with moving to the area. She really went above and beyond to make sure we were comfortable with the car and were able to pick it up around our crazy schedule. We’re really happy with the ID.4 and it was such a great value as well. We definitely recommend Alexandria VW and Zahra!
A++++ service thank you Zahra
Zahra was great! Such a great experience
(Translated by Google) exceptional experience! thx maria and farouk for everything (Original) excepcional experience! thx maría and farouk for everithing
Darius is a fine salesman. I recommend you work with him. He saved me quite a few thousand dollars by not upselling me on unnecessary packages.
Great experience, Maria and Farouk were the best. Thank you 🙂
Carlton was great helping my daughter and I buy her a new car. He knew what he was talking about and answered all our questions. I recommend him!
Carlton was so helpful in getting my new Tiguan! Very trustworthy and straight forward. Highly recommend.
Very good experience and quick turnaround time, Atiq was very helpful to me and my brother
Atiq and Danny are the BEST! They were both incredibly helpful in making sure they got me the best deal possible for my VW Taos lease! Thank you both so much! 10/10 recommend!
Darius Gray was an amazing sells carman. I walked in kot know whether I would be getting a new car on the same day. He showed me options for new and used pre certified cars. He worked on me with month payments and warranty deals. I was referred to them by a co worker . Amd it was the best decision I made. I am very happy with the choice my monhty payments and their customer service.
I just purchased a 2023 ID.4 and Ricky was super helpful. The entire experience was smooth and I appreciate how quick he would reply when I texted or emailed a question. I’m excited about my new car. Thanks Ricky!
Talk to Jackson. Made the process easy and hassle free.
Jackson was very helpful and not pushy in the purchase of our new car. We were open to leaving with one, but not necessarily planning on doing so. However, we are very pleased with our decision and his guidance on our new Tiguan.
Atiq was awesome! He made the whole process smooth and easy from start to finish. He was professional, knowledgeable, patient, and never made me feel pressured. He answered all my questions and made sure I was comfortable with everything before moving forward. I really appreciate the great customer service and would definitely recommend asking for Atiq if you’re looking to purchase a vehicle. ⭐️⭐️⭐️⭐️⭐️
This location is the best! I worked with Atiq. He was very friendly, patient and informative. I wish I could give 10 stars.
We had a great experience buying a VW ID.4 at Alexandria VW. Sascha was very knowledgeable and we love our new (to us) car!
Professional and friendly stuff. Special thanks to Zahra!
I worked with Jackson and he sold me a car
Atiq was really helpful when we came to test drive my wife’s car. She ended up purchasing a Tiguan! Grateful for the expertise and knowledge shared.
Atiq provided great experience today getting my first new car!
Overall a great experience for buying a car, Darius was professional and responsive on all communication.
Great Customer Service by Atiq, Farouk and Joe
Atiq. Excellent customer service Atiq highly recommended
We had a great car-buying experience with Dean! He was knowledgeable, polite...and not at all pushy. We are so pleased with our purchase. Everyone at the dealership was friendly and welcoming. Thank you so much Dean and Alexandria Volkswagen.
Atiq offered great service. I appreciated his honesty and professionalism with everything, even details like walking through the VW app setup. Thank you sir!
Had a great buying experience with Atiq! Very happy to have a 2026 Atlas with good pricing and financing. Atiq was prepared when we arrived, didn’t push, and worked with us to make the deal work. I work in sales, so I don’t throw endorsements around easily!
I bought a preowned car here from Atiq. He was extremely helpful and patient while I had a pre purchase inspection done. Even stayed late to help make everything work for me.
“Atiq was an exceptional sales agent! He made my experience smooth, easy, and stress-free. I was very satisfied with his customer service and would highly recommend him.
I’ve now bought two cars with VW in Alexandria and have enjoyed the process of working with them on both occasions. They make the process quick and easy and I’ve enjoyed working with both Farouk and Jamall. I worked with Jamall on my most recent purchase and found him to be kind and patient. He also took the time to explain the features of my new vehicle with me which I really appreciated! He’s quick to respond and gives you the space to make a decision that’s best for you!
Zahra made buying our certified pre-owned ID.4 a genuinely pleasant experience. From the first conversation, she was flexible with our schedule and easy to reach, and she never made us feel rushed or pressured. What stood out most was how efficient she was, she had everything organized ahead of time, so we weren't stuck sitting around the dealership for hours like we've experienced elsewhere. She was upfront, knowledgeable about the ID.4, and genuinely easy to work with from start to finish. If you're in the market for a VW, ask for Zahra, she'll make the process ... Read More Google - Aug 28, 2026
Atiq is amazing. He is the reason I bought our Taos from this dealership. He made it quick and easy to purchase a vehicle. I highly recommend Alexandria Volkswagen and especially Atiq!
We had a great experience working with Jeffrey at Alexandria Volkswagen. He took good care of us.
Jackson R was a great salesman today we bought our SUV from him and we love it
Jeffrey Kolbeins demonstrated professionalism during my visit to Alexandria Volkswagen. He provided a detailed overview of the available trim options, asked about my preferred colors, and identified the models that best aligned with my needs. He also outlined the various price points and clearly explained the payment options offered.
Great Experience. Very Professional, Thank you Jamall for EVERYTHING
Second car purchased from Alex VW! Darius Gray went above and beyond! I highly recommend him and this dealership for your VW purchase!!
We recently purchased a Volkswagen, and the entire experience was outstanding. Jeffrey took excellent care of us and was incredibly patient, understanding, courteous, and never pushy. He did a wonderful job helping my wife find the perfect new car. I can’t speak highly enough of the exceptional service Jeffrey and his entire team provided. We highly recommend them!
Atiq was very helpful and made my buying experience very easy. Everyone who works here is kind and quick to check on you. There was no pressure to buy. I came to check out a car and because of the honest business I decided to buy. Thanks Alexandria Volkswagen team! I’m extremely happy!
Atiq was really helpful for getting a good deal for me!
Zahra dealt with my uncertainty about which vehicle to purchase like a pro. Great experience.
Darius Gray was great at explaining the different trim levels and making the process as seamless as possible.
I live about an hour away from the dealership and I have a few other options within closer distance, but the Alexandria location is the best choice for me.
I had purchased my vehicle from them about an year ago and I had great experience. This time around, my friend was looking for a new car after she had gone through hell with a lemon from Carvana.
We met with Maria, who was so wonderful and candid. She had already prepared many options to choose from according to my friend's criteria. we quickly settled on the vehicle she wanted ... Read More Google - Aug 24, 2026
Zahra was very helpful and made the process very easy, Outstanding customer service!
Jackson was super helpful and really listened to our auto needs. Thanks so much!
Jackson has been of great help for us. Letting us test drive 3 vehicles back to back and advised us on a great vehicle that fit our family needs. Thank you Jackson. Great experience on a Sunday afternoon!
Went in to purchase a pre-owned vehicle. The salesman, Jackson, was incredibly helpful and courteous and helped me select a great vehicle. Highly recommend
AWESOME!! Thanks Zahra and team for a nice professional & seamless experience. 😊
I had a great experience buying a used ID.4 here. Maria was very prompt at answering any questions over the phone and was a pleasure to finalize the sale with in person. No pressure, just facts and the freedom and time to look at and decide which car I liked. I would definitely recommend Maria and the rest of the staff at Alexandria VW if you're in the market for a new car.
Dean was excellent to work with. He was straightforward, responsive, knowledgeable about the vehicle, and worked with me throughout the process without making the experience feel pressured. He answered my questions, stayed engaged as we worked through the details, and helped get the deal across the finish line. I appreciated his professionalism and would definitely recommend asking for Dean if you’re shopping for a vehicle here.
Thank you Sascha for all your help with leasing the 2026 Tiguan SE!! It was a great experience all around and we appreciate the time you took with us!
Atiq was really good and friendly
Atiq was really good
Great experience! Jeffrey was very helpful, and thanks to him, I got a great deal.
Rob, my sales representative, was very professional and attentive. I visited his dealership to look at vehicles, and after a week, I contacted him again. Two weeks later, he still remembered my preferences and the specific features I was looking for in a car. He had everything ready for me, making the process smooth when I came to pick up my vehicle.
Dean helped me a lot. Great customer services (ENG/ESP)
Robert was polite, transparent and fulfilled everything I asked for in a sales consultant. Would highly recommend his customer service to any of my friends or family looking for their next car!
They damaged my vehicle during a service. I would not trust this dealership with your car.
If you’re looking for a Volkswagen, ask for Jeffrey at Alexandria Volkswagen. Seriously.
Jeffrey’s communication was outstanding from the very beginning. He was responsive, straightforward, and managed to answer my endless questions about the ID.4 without ever making me feel like I was being a pain. The test drive was great, he knew the car inside and out, and there was never any pressure or typical dealership runaround.
The pricing was just as impressive. clear, upfront, and no games. We shopped ID.4s extensively and Alexandria Volkswagen had the best deal we could find anywhere in the country.
... Read More Google - Aug 20, 2026
Jeffrey helped me out a ton i highly recommend going to him if you want to buy a car
Jeffery did a great job, the experience was smooth from test drive to purchase
I had an absolutely fantastic experience at Alexandria Volkswagen! From the moment I walked in, the team was welcoming, professional, and genuinely committed to making sure I found the perfect vehicle.
Darius was incredible to work with—knowledgeable, patient, and never pushy. He took the time to answer all my questions, explained every detail clearly, and made the entire process smooth and stress-free. It's rare to find a salesperson who truly listens to what you're looking for, and Darius exceeded all expectations.
The dealership itself is top-notch—clean, organized, and conveniently located in Alexandria. The staff throughout the ... Read More Google - Aug 18, 2026
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I had a great experience at Volkswagen Alexandria! Darius was extremely helpful, professional, and made the entire car-buying process smooth and stress-free. He took the time to answer all of our questions and made sure we felt comfortable with our decision.
A special thank you as well to Faruk in Finance. He was incredibly nice, patient, and understanding, especially since I had my two kids with me throughout the process. He made everything easy and never made us feel rushed.
Thank you, Darius and Faruk, for the excellent customer service. I truly appreciate your patience and professionalism and would definitely ... Read More Google - Aug 18, 2026
Great buying experience with Atiq!
jackson and jeffery were so helpful and knowledgeable about the cars!!
Jackson made time for our questions and was ready to make our deal as easy as possible.
Atiq was very communicative, transparent, and helpful through my process
Maria, Syed and Aziz were super helpful in my car buying experience today!
Great customer service. Jackson contributed to the smooth purchasing process and was very knowledgeable. Would recommend.
I thought this was a seamless blessed process. I don't know what Syed it's about signing the papers everything went flawless. He asked me to bring in my inspection paper from dc. I brought it he copied it he gave me a copy back. These weird emails of things you omitted while I'm signing papers. I'll bring this car back I don't care about materialistic stuff and confusion is involved. Cuz confusion is of the devil. Carlton fine great guy. This guy if I don't talk to his supervisor and get some understanding about ... Read More DealerRater - Jul 13, 2026
Joe in Finance was outstanding and truly saved the day. He was professional, helpful, and made the process much smoother.
Unfortunately, my experience with my salesperson, Jamall Blake, was disappointing. He was unresponsive throughout the process and did not follow up regarding a repair he said he would discuss with the technician before my visit. After purchasing the vehicle, I left multiple voicemails and text messages to follow up, but I never received a response from him. Even when the dealership confirmed he was available, he did not return my calls.
I really enjoy my car, but the lack of ... Read More DealerRater - Jun 30, 2026
Very good experience which is rare in car dealerships 🙂 Jamall Blake was professional, efficient and very respectful. I highly recommend him as your go to sales manager 🙂
Jamall contacted me after he saw I had previewed a car online. I responded to his voice mail, he told me what time he would be at the dealership, I got there a few minutes after he left. Another sales associate called him and Jamall came back. Really appreciated the the customer service. He was very helpful. Excellent customer service.
Atiq was a delight, and made sure I was able to drive away even when I had forgotten the title for my trade and there was an issue with finalizing some paperwork. From the moment I stepped in I was greeted warmly and everyone was extremely helpful. The price was right on the car I drove out in, and I got a better value for my trade than I expected. Overall great experience, even when having driven over an hour to the dealership. Would recommend to anyone.
Maria sold me a 2020 Honda Civic! She helped me make sure the car was perfect and fits my needs. Super accommodating and friendly.
Dear Zahra,
I would like to sincerely thank you for your outstanding professionalism and the exceptional experience you provided during the purchase of my 2026 Volkswagen Taos.
From the very beginning, your patience, clear explanations, and genuine kindness made the entire process smooth and enjoyable. You didn’t just sell a car — you created a memorable experience.
Your beautiful smile and warm personality truly made a difference. It’s rare to meet someone who combines professionalism with such natural charm and elegance.
Thank you again for your dedication and care. I wish you continued success — you truly deserve it.
With appreciation ... Read More DealerRater - Feb 23, 2026
Worst support they just think for sale after that you are on your own i bought a car and part was missing and when i ask fir it they are asking me to buy it seriously ????
If you don’t like your time wasted this is the place to go, Jamall was super helpful and made the process super easy and stress free. Thank you!!
I had the best experience working with Fasil Saleem. From the moment I walked in he made the entire process so easy and stress free. I came in looking for my dream car which is the 2022 Audi e tron GT and Fasil went above and beyond to make it happen. He listened to everything I wanted, stayed patient, and made sure I felt taken care of the whole time.
Fasil is knowledgeable, honest, and extremely helpful. He explained everything clearly, worked with me on the details, and made sure I left with exactly what I was hoping for. You can ... Read More DealerRater - Dec 12, 2025
We just bought a used Golf GTI. We had a great experience with Jamall and the staff from the test drive to the time of purchasing. At no point did we feel pressured. Jamall was knowledgeable and answered all the questions we had about the car and the process.
Bob is the best. Atiq and the rest of the crew at Alexandria VW are so easy to work with. My second car in a little over a year from this shop. The buying experience is second to none. Be transparent and communicate what you want and I bet these guys will deliver. Thanks for being very good at what you do.
We purchased a used 2022 Mach E and they could not have made the process any easier. They stayed late on a Sunday and answered all our questions. Could not recommend the dealership more highly.
Fasil and Farouk were very helpful which made my buying experience effortlessly! From the first encounter with Fasil ensured trustworthy and very professional. Farouk made sure all the paperwork was ready upon my arrival to the dealership and the car was clean and ready. I was extremely impressed with the digital desktop that made the process even smoother. I would definitely recommend Alexandria Volkswagen and Fasil to others for future purchases!